Prescription Refills

Prescription Refill Support

Crossroads Pharmacy helps patients request routine prescription refills and understand the next steps when a refill is needed. If your medication is ongoing and refills are still available, our pharmacy team can help process the request and prepare it for pickup.

What You May Need for a Refill Request

When requesting a refill, it is helpful to have your full name, date of birth, phone number, prescription number if available, and the name of the medication. Providing accurate information helps avoid delays and makes it easier for the pharmacy team to locate your prescription.

When to Contact the Pharmacy

Patients should contact the pharmacy if they are unsure whether refills remain, if a prescription has expired, if they have questions about pickup timing, or if they need help understanding the next step for a current medication.

Need to Move a Prescription?

If your prescription is currently at another pharmacy, the best next step may be to transfer your prescription instead of requesting a refill through your current location.